Artificial Intelligence Breakthroughs Take Center Stage at VOICE Summit 2019

From startups like Paro and New Zealand’s Aider, to industry heavyweights like Amazon, Samsung, Microsoft Mercedes-Benz, Applause and Arria NLG, companies across the voice technology spectrum are proving how far artificial intelligence (AI), natural language generation (NLG) and “voice as a platform” has come, from the VOICE Summit 2019 in Newark, NJ., the world’s largest voice-tech event. Continue reading

VOICE Summit 2019 Announces Finalists for Inaugural Awards

Finalists selected for best voice-tech innovations and experiences in twelve categories including Brand Interaction, Banking, e-Commerce, Conversational Design, Educational, Game, Healthcare, In-car Experience, IoT Voice Device, Media, Multi-Modal Experience, and Hospitality  Award winners to be announced at VOICE Summit Awards … Continue reading

Lyft VP Managing Payments and Financial Infrastructure to Talk Transformation of Transportation

Ashwin Raj is vice president at Lyft, managing its payments, fraud, identity and financial infrastructure, core elements within the company’s ecosystem that create best-in-class experiences for both consumers and drivers.

On Thursday August 23, 2018 at 4:00 PM, Raj will deliver a keynote presentation in Chicago at the 2018 Mobile Payments Conference (MPC), titled, “Payments and the Transformation of Transportation and the Gig Industry.” Continue reading

Survox Enhances Multi-Mode Survey Platform

Solution updates simplify user experience with more than 100 enhancements      Survox, an Enghouse Interactive company and leading provider of multi-mode survey automation and integration software and services, today introduced version 8.8.14 of its Survox Platform. Built on CfMC … Continue reading

How Mobile Wallets Help Merchants Engage Shoppers

At the 2017 Mobile Payments Conference, Jack Connors, Head of Commerce Partnerships at Google – who leads Google’s merchant partnerships for Android Pay, showed his in-depth understanding of how merchants can use mobile payments as a way to address a broader set of business objectives. His message is especially invaluable for merchants who may have implemented one or more mobile pay options in their stores, but just aren’t getting the returns they hoped for.

“Mobile Wallets Help Sales,” Said No Retailer Ever.

Connors got the audience’s attention by showing that he understands the frustrations many merchants feel trying to keep up with all the latest mobile payment offerings only to find that customers barely use it. He then made the case for why Android Pay is different from the myriad of other mobile payment options. First, for every smartphone owner walking into a store, there’s a nearly 82 percent chance that they’re using an Android phone, according to Gartner’s latest projections on worldwide smartphone sales. “And, Android Pay is pre-installed on 90% of those phones via carrier relationships,” said Connors. Continue reading

Faster Payments: Will the US Catch up With the Rest of the World?

At the 2017 Mobile Payments Conference in Chicago, one of the most memorable presentations was moderated by Brett King, founder of Moven and host of the BREAKING BANK$ radio show on Voice America. On the panel was Travis Dulaney, Co-founder & CEO of PushPayments and Dan Gonzalez, VP … Continue reading

USPack Logistics Completes 8th Acquisition as e-commerce, Retail Demand for Same-day Rush Delivery Service Grows

“These acquisitions mark the next phase in USPack’s expansion, both geographically and in vertical expertise,” said Mark Glazman, Executive Vice President of USPack Logistics. “Best Courier and JS Logistics are tenured service providers, each of which bring specialized services and highly-coveted attributes that not only reflect USPack’s commitment to customer satisfaction, but also align with our strategic roadmap for both the current environment and future growth.” Continue reading

Jellyfish Marketing taps Jim Hamilton as Managing Director for U.S. Agency

– Jellyfish Online Marketing (, an award-winning, global digital marketing agency has appointed Jim Hamilton, previously Vice President and Managing Director for iCrossing, Managing Director, Head of U.S. Agency for Jellyfish. Operating from the Agency’s U.S. headquarters in Baltimore, Jim … Continue reading