Javelin Strategy & Research’s new report reveals Banks are Failing to Keep Up with Consumer Demand for Mobile Account Opening

San Francisco, CA, March 28, 2018: Just as consumers have shifted much of their daily banking activity from the branch and online banking to the mobile channel, new account applicants are increasingly turning first to their smartphones. Nearly a third … Continue reading

Top Banks Meet Customer Expectations For Mobile Banking Channel

2016 Javelin Mobile Banking Leader awards Announced: USAA Named Best Overall San Francisco, CA, May 19, 2016:  Half of the U.S. adult population now banks using smartphones and tablets, which is 29 million more than last year. This dramatic shift … Continue reading

10 Time-Tested Personal Finance Principles CanTransform Digital Banking

Javelin Strategy & Research Outlines How to Turn Online and Mobile Banking into a Personal Finance Journey San Francisco, CA, June 04, 2015:  Digital banking can be constructed to influence what consumers spend, save, borrow, invest, insure, yearn to achieve, and even … Continue reading

Javelin Recommends Investing in Key Mobile Banking Features to Retain Customers

Javelin Announces 2014 Mobile Banking Leaders Award USAA tops Best Overall Mobile Banking Leader, while Bank of America, BBVA Compass, Chase, Citigroup, Citizens Bank, Discover Financial, First Republic, Wells Fargo, and others earn several awards too San Francisco, CA, January 27, … Continue reading

Study: The Best and Worst US Mobile Banking Apps – Mobile Marketing Watch

Mobile Marketing WatchStudy: The Best and Worst US Mobile Banking AppsMobile Marketing WatchThe report includes platform coverage, highest and lowest rankings, and common customer complaints with solutions for banks to improve their mobile offering. He… Continue reading

Study: The Best and Worst US Mobile Banking Apps – Mobile Marketing Watch

Mobile Marketing WatchStudy: The Best and Worst US Mobile Banking AppsMobile Marketing WatchThe report includes platform coverage, highest and lowest rankings, and common customer complaints with solutions for banks to improve their mobile offering. He… Continue reading

Study: The Best and Worst US Mobile Banking Apps – Mobile Marketing Watch

Mobile Marketing WatchStudy: The Best and Worst US Mobile Banking AppsMobile Marketing WatchThe report includes platform coverage, highest and lowest rankings, and common customer complaints with solutions for banks to improve their mobile offering. He… Continue reading

Mobile, Internet Money Surpass Card Payments – AllAfrica.com

Mobile, Internet Money Surpass Card PaymentsAllAfrica.comMOBILE and internet-based transactions have for the first time surpassed card payments after registering a 28,3% growth in the month of May as more account holders turn to the convenience of mobi… Continue reading