Now is the Time for Banks to Make a Play in the Mobile Wallet Market

JAVELIN Assesses Financial Institutions’ Mobile Wallet Offerings, Including Capital One Wallet and Chase Pay San Francisco, CA, March 24, 2016:  As consumer awareness of mobile wallets has risen dramatically, financial institutions have a perfect opportunity to stake a claim in … Continue reading

EMV Card Distribution Does Not Equate to EMV Cardholder Awareness

JAVELIN Identifies Demographics of EMV Cardholders and the Need to Educate Consumers San Francisco, CA, June 24, 2015:  EMV has been widely perceived as more stick than carrot, with both issuers and merchants dragging their feet on the October 2015 readiness milestone. … Continue reading

Identity Protection Direct-to-Consumer Services Reach $1.4B in Data Breach Ridden 2014

Eighth Annual Study Awards EZShield as Best in Class as Identity Protection Service. Affinion Group, Equifax, IdentityForce, IDWatchDog, keepmyID, LegalShield, LifeLock, and myFICO Earn Top Awards too San Francisco, CA, April 22, 2015:  The past two years have brought a notable … Continue reading

Javelin Recommends Investing in Key Mobile Banking Features to Retain Customers

Javelin Announces 2014 Mobile Banking Leaders Award USAA tops Best Overall Mobile Banking Leader, while Bank of America, BBVA Compass, Chase, Citigroup, Citizens Bank, Discover Financial, First Republic, Wells Fargo, and others earn several awards too San Francisco, CA, January 27, … Continue reading

Mobile Bill Pay is Small but Growing

Upgrades are Vital to Drive Mobile Bill Payment Adoption San Francisco, CA, January 15, 2015: The ability to pay bills on smartphones and tablets offers consumers tremendous convenience, while also putting a lot at stake for financial institutions, billers, third-party players, … Continue reading