KELLY OF BIGBUZZ MARKETING GROUP MODERATES PANEL AT SOUTH BY SOUTHWEST ON EXTRAORDINARY CUSTOMER SERVICE

PROGRAM HIGHLIGHTED TACTICS GLOBAL BRANDS CAN USE TO SUCCEED IN CUSTOMER SERVICE NEW YORK, NY– March 22, 2018 – Kevin Kelly, President of Bigbuzz Marketing Group, a NYC-based digital advertising agency, moderated a panel on the importance of customer service … Continue reading

Exclusive interview with Gary Shapiro, president and CEO of the Consumer Technology Association

OMM: How are smart devices, artificial intelligence, chatbots, and the Internet of Things changing our lives and society? Shapiro: They are changing our lives significantly and quickly. Artificial intelligence is changing the way we work. The last generation was all about … Continue reading