KELLY OF BIGBUZZ MARKETING GROUP MODERATES PANEL AT SOUTH BY SOUTHWEST ON EXTRAORDINARY CUSTOMER SERVICE

PROGRAM HIGHLIGHTED TACTICS GLOBAL BRANDS CAN USE TO SUCCEED IN CUSTOMER SERVICE NEW YORK, NY– March 22, 2018 – Kevin Kelly, President of Bigbuzz Marketing Group, a NYC-based digital advertising agency, moderated a panel on the importance of customer service … Continue reading

Oracle to Break Down the Barriers to Creating Epic Customer Experiences at Modern Customer Experience 2018

Dedicated marketing, commerce, sales and customer service sessions to help attendees meet skyrocketing expectations and advance careers. REDWOOD SHORES, Calif.—Mar 14, 2018 – To help organizations create epic experiences that deliver predictable and tangible business results, Oracle is hosting Modern … Continue reading

Customer Service Using AI and IA Technology by James Ramey is CEO of DeviceBits

Customer service is one the most important aspects of a company because without satisfied customers there would be no business. But keeping customers content can be challenging at times. With the help of customer service hotlines and the internet brands … Continue reading

KT Chooses Conexant’s Far-Field Voice Input Processor to Boost AI Performance of GiGA Genie Virtual Assistant Media Hub

Conexant AudioSmart voice technologies enable GiGA Genie AI-infused virtual assistant media hub from KT to provide excellent near- and far-field performance for voice interface and video conferencing IRVINE, Calif., February 21, 2017 – Conexant Systems, Inc., a leading provider of … Continue reading

ALLIANCE DATA’S CARD SERVICES BUSINESS ADVANCES DATA ANALYTICS CAPABILITIES WITH FORMALIZATION OF ANALYTICS AND INSIGHTS INSTITUTE

Predictive modeling approach consistently outperforms traditional analysis, resulting in increased response rates, credit sales and profit for brand partners COLUMBUS, Ohio, December 14, 2016 — Alliance Data Systems Corporation’s card services business, a premier provider of private label, co-brand and … Continue reading